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Guides, tips and solutions for ShopiPixel. Choose a category or contact our support.
Getting Started
Installation, initial setup and activating the Web Pixel. Your first event in 5 minutes.
Platform Setup
How to connect Meta, GA4, TikTok and more platforms — via one-click OAuth or with your credentials.
Troubleshooting
Events not arriving? Connection errors? Find solutions for common problems here.
Billing
Shopify Billing, plan upgrades, overage options and cancellation. Everything about billing.
Offline Deals
Send phone and email deals as offline conversions to your ad platforms. Retroactive click-ID matching up to 90 days.
Event Triggers
Set up custom events with a 5-step wizard — platform-event picker, webhook mapping, and Shopify Flow Action.
API Documentation
cURL, Node.js, Python and PHP examples for the Public REST API. For server-to-server integrations.
Data Deletion
Instructions on how shop owners and end customers can initiate deletion of their data — including deadlines, email request, and statutory exceptions under GDPR.
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